Automated Revenue Cycle Management

Sign the Note. Get Paid Automatically.

The entire billing cycle — from the moment you sign a visit note to the moment payment posts to the patient account — runs on autopilot. Claims are built, scrubbed, uploaded, and paid without anyone manually touching them.

No billing degree. No clearinghouse coordinator. No stacks of paper. One person can run the entire operation from day one.

98.7%
clean claim rate
< 24hrs
from note to clearinghouse
Zero
manual uploads required
1 person
can run it all
End-to-End Workflow

Six Steps. Zero Manual Work.

Every step in the billing lifecycle runs automatically. You do the clinical work. The system handles the money.

01

Sign the Note

Provider signs the visit note. AI has already reviewed codes, caught denial risks, and pre-filled everything.

02

Claim Auto-Built

A clean claim is instantly constructed from the signed note with codes, modifiers, demographics, and fee schedule amounts.

03

Scrubber Validates

Every claim is automatically run through the claims scrubber before it ever leaves your office. Errors get caught here.

04

Auto-Upload to Clearinghouse

Clean claims batch-transmit automatically via SFTP to Claim.MD or Office Ally. No manual uploads. Ever.

05

ERA Auto-Downloaded

When the insurer sends payment, the 835 ERA file is automatically retrieved from the clearinghouse and parsed.

06

Payments Auto-Posted

Exact-match ERA payments post automatically to the correct patient accounts. No data entry. No manual matching.

One-Click Full Cycle

Do not want to think about any of it? Hit Run Full Billing Cycle and the system automatically scrubs all draft claims, submits ready ones to the clearinghouse, downloads any outstanding ERAs, and auto-posts exact-match payments. Everything happens in a single click. Walk away and it is done.

Step 1 and 2: Sign and Submit

Sign the Note. Claim is Built Instantly.

When you complete a visit and sign the note, the system immediately begins building the insurance claim. There is no separate billing screen. No re-entering diagnoses. No hunting for procedure codes. Everything that was documented in the visit automatically flows into the claim.

AI reads your note and suggests CPT and ICD-10 codes with confidence scores before you even finish typing
Fee schedule amounts are pulled automatically so every service line reflects your contracted rates
Patient demographics, insurance ID, rendering provider, and place of service are pre-filled from the chart
The full claim is created and scrubbed in seconds. No manual data entry required at any point

The result: By the time you move to your next patient, the claim is already built, validated, and sitting in the ready queue — waiting for the nightly batch to the clearinghouse.

Billing Pipeline
Live
Draft(2)
Ready(8)
Submitted(14)
Pending ERA(6)
Paid(47)
Denied(1)
Recent ClaimsAuto-scrubbed
Johnson, Sarah
99214|G44.229
$185.00Paid
Chen, Michael
99213|J06.9
$128.00Submitted
Torres, Emily
99215|F33.1
$242.00Ready
Kim, Robert
99214, 25|E11.65
$210.00Paid
ERA Posted Today
$4,280
Auto-posted at 6:15 AM
SFTP Status
Connected
Last batch: 23 claims
AI Denial Alert
CO-4: Missing modifier on claim #2847
AI fix: Add modifier 25 to 99214
Step 3: Claims Scrubber

Every Claim Validated Before It Leaves.

The claims scrubber is your last line of defense before a claim reaches the payer. It runs automatically on every single claim the moment it is created. If something is wrong, the system flags it with a plain-language explanation and, for most common issues, offers an automatic fix.

This is how CareMetric achieves a 98.7% clean claim rate. Not because billers are perfect — because the scrubber catches what humans miss before any human has to be involved.

Scrubber Validation Rules
Patient demographics on file
Name, DOB, member ID verified
Valid diagnosis codes (ICD-10)
Codes cross-checked against active code set
Procedure codes with modifiers
CPT codes validated with correct modifiers
Timely filing window
Service date checked against payer deadlines
Rendering provider assigned
NPI number and credentials verified
Auto-Fix for Common Errors

For the most frequent scrub failures — missing place of service, unlinked diagnosis codes, uncalculated totals — the system offers a one-click auto-fix. It corrects the error and moves the claim to ready status automatically. No manual rework.

Claim Passed ScrubberReady to Submit
Patient demographics
Verified
ICD-10 diagnosis
G44.229
CPT procedure
99214
Rendering provider NPI
Verified
Place of service
11 (Office)
Timely filing
312 days remaining
Fee schedule amount
$185.00
Scrubber Error Flagged
Missing modifier on 99214
Significant, separately identifiable service requires modifier 25
AI Fix Suggestion
Add modifier 25 to procedure code 99214. This visit included a significant, separately identifiable E&M service on the same day as a minor procedure.
Step 4: Clearinghouse Upload

Claims Upload Automatically. Nothing to Send.

Once claims pass the scrubber, they batch into an EDI 837P file — the industry-standard HIPAA-compliant claim format — and transmit automatically to the clearinghouse. No portals to log in to. No files to upload manually. No phone calls to the clearinghouse.

Claim.MD
Direct API integration for real-time claim status and instant ERA retrieval
  • Real-time eligibility verification
  • Instant claim acknowledgment (997)
  • ERA auto-download on payment
  • Rejection response with reason codes
Office Ally
SFTP-based integration with nightly batch submission and ERA download
  • SFTP batch upload of 837P files
  • Automatic nightly transmission
  • ERA/835 download on schedule
  • Payer network of 5,000+ insurance plans
HIPAA-Compliant EDI 837P
Industry-standard claim format accepted by every major payer and clearinghouse
Secure SFTP Transmission
Encrypted file transfer ensures patient data is protected in transit
5,000+ Payer Network
Office Ally and Claim.MD together reach virtually every insurance company in the US
Steps 5 and 6: ERA and Auto-Posting

Payments Download and Post Automatically.

When the insurance company sends payment, they include an Electronic Remittance Advice (ERA) file — a standardized EDI 835 document that explains exactly what was paid, what was adjusted, and what the patient owes. CareMetric retrieves this file automatically, parses every line, and matches it back to the original claims without you doing anything.

For claims where the match is exact — claim number to claim number — the payment posts automatically. Paid amount, allowed amount, adjustment codes, and patient responsibility are all recorded precisely. The claim closes. No manual entry. No hunting through an explanation of benefits.

EDI 835 File Parsing
The system automatically parses the industry-standard 835 remittance file, extracting every field including payment amounts, adjustment codes, CARC/REMARK codes, and patient responsibility breakdowns.
Intelligent Claim Matching
ERA payments are matched to open claims using a multi-layer algorithm: exact claim number match, then patient name plus service date, then amount matching. Unmatched items are flagged for review.
Exact-Match Auto-Posting
When a claim number matches exactly, the payment posts automatically with zero human intervention. Paid amount, allowed amount, adjustments, and patient responsibility are all recorded precisely.
Partial Match Review Queue
Claims that match on confidence but not claim number are presented in a clean review interface. One click approves or rejects. No digging through paperwork.
ERA Auto-Downloaded3 new
Blue Cross Blue Shield
EFT #78234190 · 7 claims
$1,840.00
Exact Match
Aetna
Check #0044291 · 3 claims
$620.50
High Confidence
UnitedHealthcare
EFT #992018832 · 2 claims
$385.00
Review Needed
$1,840.00 auto-posted to patient accounts — 7 claims closed

What Gets Recorded on Every Posted Payment

Billed amount
Allowed amount
Paid amount
Adjustment amount
Deductible applied
Coinsurance
Copay
Patient responsibility
CARC adjustment codes
Payer check / EFT number
Payment date
Claim closure status
Secondary Claims Trigger Automatically

When an ERA shows a patient responsibility balance and secondary insurance is on file, the system automatically creates and queues the secondary claim. You do not have to track it. It happens the moment the primary ERA posts.

When Denials Happen

Denials Get Fixed. Automatically.

Every denial is automatically identified from the ERA, translated from insurance jargon into plain English, and queued for resolution with an AI-suggested fix. Most denials are resolved with one click.

Denial reason auto-identified

CARC and REMARK codes translated into plain English immediately

AI suggests the exact fix

For 95% of denials, the system tells you what to change and how

One-click correct and resubmit

Apply the fix and resubmit without re-entering any data

30-day appeal follow-up auto-scheduled

Never miss an appeal deadline again

Denial trend analytics

See which payers deny most, which codes get flagged, and why

Appeal success rate tracked

Know your recovery rate and the financial impact of every denial category

93%
of denials have an AI fix suggestion
1 click
to correct and resubmit most denials
180+
CARC denial codes recognized and translated
Designed for Everyone

Anyone Can Do This. That is the Whole Point.

CareMetric was built so a solo provider, a new graduate, or a front desk coordinator with zero billing experience can run a complete, compliant revenue cycle without help. The system was designed from the ground up to remove every place where specialized knowledge was previously required.

One person runs the whole operation

No billing department. No coding staff. No clearinghouse coordinator. One person can manage the entire revenue cycle from intake to payment. The system handles every repetitive step automatically.

No billing certification required

The claims scrubber catches errors so you do not have to know every payer rule by memory. AI tells you what codes to use and flags anything that looks wrong before it leaves your office.

AI guides every decision

When a claim fails scrubbing, the system shows exactly what is wrong and how to fix it. When a denial comes back, AI identifies the reason and suggests the correction in plain language.

Simplified dashboard mode

Do not want the advanced RCM interface? Use simplified billing mode. A single-screen view shows you what needs attention, with a "Run Full Cycle" button that scrubs, submits, downloads ERAs, and posts payments in one click.

Nothing falls through the cracks

A biller workqueue surfaces every item that needs human attention: scrub errors, unmatched ERAs, pending appeals. Everything has a priority level and a due date so nothing ages in a queue forever.

Secondary claims automatically queued

When a primary payer leaves a patient balance, the system identifies secondary insurance and queues the secondary claim automatically. You do not have to track it manually.

Two Modes for Two Types of Practices

Simplified Billing Mode

Single-screen view with the most important information. One "Run Full Cycle" button handles everything. Designed for solo providers and small practices where one person wears every hat. No complexity. Just results.

Advanced RCM Mode

Full control over every step of the revenue cycle. Separate tabs for the pipeline, 837P generation, submission tracking, ERA posting, and secondary claims. For billing staff and larger practices that want maximum visibility.

Eligibility Verification

Coverage Verified Before You Even Start

Insurance errors are the number one cause of claim denials. CareMetric verifies coverage at three automatic checkpoints so there are never surprises at billing time.

At scheduling
Verified the moment an appointment is booked so you know coverage before the visit
At check-in
Re-verified when the patient arrives to catch any coverage changes since booking
Monthly bulk sweep
All active patients verified in batch so you are never caught off-guard at month end

Calculate your billing recovery potential

See how much revenue you are leaving on the table with your current billing process.

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